Refund & Cancellation Policy
Cancellation Policy
Reservations may be cancelled free of charge up to 24 hours before the scheduled check-in date. Cancellations made less than 24 hours before check-in may be subject to a charge equivalent to the first night's stay. No-shows will be charged the full amount of the reservation.
Modifications
Reservation dates and room types may be modified subject to availability. To modify your reservation, please contact the front desk directly at (270) 388-2281 or email theregencyinnky@gmail.com. Changes to reservations made through Booking.com should be managed through the Booking.com platform.
Refund Processing
Approved refunds are processed within 5-10 business days and returned to the original payment method. The exact timing depends on your bank or credit card provider. If you have not received your refund within this timeframe, please contact us directly.
Special Circumstances
We understand that unexpected situations arise. In cases of emergencies, severe weather, or other extenuating circumstances, please contact the front desk and we will work with you to find a fair resolution. Each situation is evaluated individually.
Contact for Assistance
For any questions about refunds, cancellations, or reservation modifications, please reach out to us directly. Call (270) 388-2281 or email theregencyinnky@gmail.com. Our front desk team is available to assist you. Regency Inn, 616 Frank Tanner Ave, Eddyville, KY 42038.
Last Updated: April 2026